Skip to content Go to main navigation Go to language selector

We use cookies to optimize the functionality of our website and for certain marketing purposes. You agree to our use of cookies by closing this banner or by continuing to browse this website. Read more about Cookies

Send Letters and Light Consignments with the International Letter Service

With the international letter service, you can reach recipients all over the world. A mail shipment with tracking is consumer-friendly, and makes delivery monitoring easy for online store shipments, for example.

 

Product specifications

Merchandise Mail
Service Description  Valid from 1st January 2017
Service Description  Valid through 31th December 2016

PRIORITY

shipping time:

(working days)

EU
Europe, non-EU
Africa
North America
South America
Asia
Oceania
2 - 4
3 - 7
4 - 10
4 - 8
5 - 12
5 - 12
5 - 10​

ECONOMY

shipping time:

(working days)

EU
Europe, non-EU
Africa
North America
South America
Asia
Oceania ​
3 - 8
4 - 11
6 - 15
6 - 13
7 - 17
7 - 17
7 - 15​

Delivery time calculation

Delivery time calculation Delivery time calculation begins with the arrival of a shipment at PostNordic mail processing. Times are calculated in working days and they do not include time in customs. 

Dimensions (Letter)

Maximum dimensions:
Length: 381 mm
Width: 305 mm
Thickness: <20 mm
Minimum dimensions:
Length: 140 mm
Width: 90 mm

Maximum weight: 0.5 kg/letter

Dimensions (Bulky letter)

Maximum dimensions:
Length: 600 mm
Length + Width + Thickness: 900 mm
Maximum weight: 2 kg/letter

Tubes

Maximum dimensions:
Length: 900 mm
Length + 2 x diameter: 1,040 mm

Maximum weight: 2 kg/letter

Minimum dimensions:
Length: 100 mm
Length + 2 x diameter: 170 mm​

Labelling

All shipments must include the addresses of both sender and recipient, a payment indication provided by PostNord Oy and a return address. A tracked shipment must include a despatch note according to PostNord instructions.
 

Customs

In addition to the shipping documents, any goods delivered outside of the EU must be accompanied by three copies of a signed commercial invoice in the English language. The commercial invoice must contain information about all of the goods included in the shipment. A pro forma invoice can be used only in the case of a gift or product sample. For preferential treatment (a reduction in customs duties), the country of destination's requirements regarding the certificates of origin will be applied, e.g. EUR.1 or a commercial invoice. 

Receiving

An international mail shipment is delivered to the recipient via the country of destination's national post. A mail shipment is delivered to the recipient's front door if it fits into the mail drop. For bigger or tracked shipments, a notice in writing will be delivered to the recipient, and the shipment can then be collected at their own postal service point. Practices vary from one country to another ​  aaaa

Pricing

The price is calculated according to shipment size. The price is based on pricing per unit and kilogram. The price per kilogram according to the shipment weight is added onto the shipment's price per unit.

Product terms

Merchandise Mail Special Terms
General terms and conditions

Other services 

International mail parcels

International express mail parcels 

Request a quote or additional information

Request a quote or additional information

PostNord has solutions for all your logistics needs.

Contact us