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PostNord brings hundreds of parcel lockers close to Finnish homes – First Lähiboksi lockers now in use

E-commerce is accelerating at an increasing pace, and consumers expect convenience and ease of use when shopping online. PostNord's latest answer to these expectations are Lähiboksi parcel lockers. These parcel lockers are a novelty for Finns, as they can be placed outdoors close to homes and are thus open 24 hours a day for picking up parcels with contactless opening. The first Lähiboksi lockers have been opened in Turku and Tampere.

E-commerce is accelerating at an increasing pace, and consumers expect convenience and ease of use when shopping online. PostNord's latest answer to these expectations are Lähiboksi parcel lockers. These parcel lockers are a novelty for Finns, as they can be placed outdoors close to homes and are thus open 24 hours a day for picking up parcels with contactless opening. The first Lähiboksi lockers have been opened in Turku and Tampere.

– Our job is to deliver each parcel so that we can make the recipient's everyday life easier. The Lähiboksi lockers are our latest solution to the challenge that is the last mile, says Johanna Starck, CEO of PostNord.

– At the same time, it is important for us to take care of the sustainability of the parcel delivery. In addition to minimising the climate impact of parcel deliveries by paying attention to the emissions they cause, it is important to us that picking up parcels is safe for online shoppers. Using Lähiboksi lockers is safe also during epidemics, as they open with a smartphone without physical contact.

The first Lähiboksi lockers have been launched this week in Turku and Tampere, and the network is constantly growing. In the course of 2022, there will be Lähiboksi lockers in 300 locations in Southern Finland. At the same time, PostNord continues to deliver parcels to Pakettipiste and Smartmile’s shared parcel lockers and to pick-up points operating in connection with K-kauppa and R-kioski. PostNord's network covers 2,000 pick-up points throughout Finland.

Are your customers hungry for Lähiboksi? Update your pick-up point network information!

By updating the pick-up point network information of your online store, you can bring Lähiboksi lockers available for your customers. Depending on your system solution, your online store will either update the pick-up point information automatically at regular intervals or it needs to be updated manually. Please make sure that the person in charge of the technical solutions for your online store ensures that the pick-up point options displayed to your customers at the checkout of your online store are updated often enough.

Updating the pick-up point network information of your online store regularly is important so that your shipments can be delivered on time and that your customers can collect them at the pick-up point that suits them best. By updating the pick-up point information at regular intervals, you can help us provide your customers with the best possible customer experience.

Facts about Lähiboksi

  • Open 24 hours a day. The Lähiboksi lockers operate in outdoor conditions, making them available around the clock.
  • Close to homes. The Lähiboksi lockers operate in outdoor conditions, allowing them to be placed close to the recipients' homes.
  • Safe contactless opening. The Lähiboksi lockers open with a smartphone, without a need for physical contact.
  • No power connection needed. The Lähiboksi lockers do not need a separate power or network connection to operate.
  • Tested and liked. PostNord's Lähiboksi lockers are already in use in Sweden, Denmark, and Norway, where we have gathered extensive experience and received excellent customer feedback.