Customer Service
NOTE! In order to secure our service also in coronavirus situation, our customer service operates on a decentralized basis. For system technology reasons, you can now reach us best now through electronic channels such as Facebook, Twitter and WhatsApp.
Contact us. We're happy to help you.
Please mention your shipment tracking code in your message.
Private customers
Telephone 020 690 399
(standard call rates, no extra charge)
Open on weekdays 7-18
Twitter and Facebook (private message)
WhatsApp 040 483 9458
Open on weekdays 7-20
Business Customers
Telephone 010 572 8333
phone call and queuing prices to company numbers (from Finland):
From landline 8.35 cnt/call + 7.02 cnt/min
From mobile network 8.35 cnt/call + 17.17 cnt/min
Open on weekdays 7-18
Email companies.fi@postnord.com
Open on weekdays 7-20