How would you like to manage your shipments more efficiently, increase your customers' satisfaction and get a better overview of your shipments? Our customer portal is just the solution!
The portal has handy reporting tools that provide you with a comprehensive overview and detailed statistics of all shipments sent via PostNord.
More efficient management of shipments decreases customer returns which, in turn, lowers storage costs. You will also get a better understanding of how, when and where the deliveries are being made and where problems are occurring.
The customer portal makes parcel deliveries more efficient and high-quality both for you and your customer. Your logistics flow will be smoother and your customers happier.
Below you will find a few examples of the handy services the portal offers you. You can for example:
- Decrease the number of shipments waiting at service points by encouraging recipients to collect them early
- Track your shipments
- Retrieve invoice date and itemization
- Browse each outgoing shipment by status
- Browse the undelivered shipments from the past ten days
- Retrieve shipment statistics
- Retrieve quality statistics
- Retrieve potentially delayed shipments
- Contact customer service.
We are happy to help you get started.
