Customer service for consumers
With the help of the PostNord app, you can take care of most things
You can see the status of your package from the shipment tracking
However, do you need our expert's help? We are happy to serve. Choose the most suitable channel for contacting you below.
Please send the message only once and only in one channel, thus facilitating the processing of customer messages and preventing service channels from becoming congested. We will respond to each message and deal with them in chronological order. Please, mention the shipment tracking number in your message.
Chat
The most convenient way to deal with us is via chat. Chat works in PostNord's mobile application and we serve there on weekdays from 8:00 a.m. to 6:00 p.m.
Telephone
We serve at number 060096616
Price for call is 0,98€/min, time in queue: standard local or mobile rate.
We serve on weekdays from 8 a.m. to 6 p.m.