Customer service for consumers
With the help of the PostNord app, you can take care of most things
You can see the status of your package from the shipment tracking
Our customer service is currently busy. We respond to all messages, but it may take some time to get a response.
We are sorry for the situation. We appreciate your patience.
However, do you need our expert's help? We are happy to serve. Choose the most suitable channel for contacting you below.
Please send the message only once and only in one channel, thus facilitating the processing of customer messages and preventing service channels from becoming congested. We will respond to each message and deal with them in chronological order. Please, mention the shipment tracking number in your message.
With WhatsApp, you can contact us conveniently and free of charge. Our number is 0401547506.
We are available on WhatsApp on weekdays.
Facebook and Twitter direct message
You can send a private message on Facebook or Twitter.
We serve on social media channels on weekdays.
Telephone
We serve at number 060096616
Price for call is 0,98€/min, time in queue: standard local or mobile rate.
We serve on weekdays from 7 a.m. to 6 p.m.