Customer service for consumers

Here you will find answers to most of your questions and customer service channels and contact information - we are happy to serve you!

With the help of the PostNord app, you can take care of most things

You can see the status of your package from the shipment tracking

Go to shipment tracking

However, do you need our expert's help? We are happy to serve. Choose the most suitable channel for contacting you below.

Please send the message only once and only in one channel, thus facilitating the processing of customer messages and preventing service channels from becoming congested. We will respond to each message and deal with them in chronological order. Please, mention the shipment tracking number in your message.