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Unable to collect or receive your parcel?

With a letter of authorization, another person can receive your parcel or it can be delivered without anyone signing for it. 

Parcel to a collection point

Unable to collect a PostNord MyPack Collect parcel that will be delivered to a collection point? Print, fill in and sign the attached power of attorney. Give the power of attorney to the person collecting your parcel. 

Power of attorney to collect a parcel delivery

Home delivery parcel

Not in when your DPD parcel was delivered to your home or place of work? A member of your household or another person in the company can sign for the parcel for you.

If no one will be there, the parcel can also be delivered without anyone signing for it by using a power of attorney. Print and fill in the power of attorney below and send it to PostNord by email, fax or letter. Detailed instructions can be found in the power of attorney. 

You can also send a power of attorney by sending a free-form e-mail to asiakaspalvelu.fi@postnord.com. The e-mail should include the name and address of the recipient, the tracking number of the delivery and an indication that the letter is valid for one time only and applies only to the mentioned consignment.

Power of attorney – delivery without anyone signing for the parcel