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Unable to collect or receive your parcel?

With a letter of authorization, another person can receive your parcel or it can be delivered without anyone signing for it. Letters of authorization are currently in Finnish.

Parcel to a collection point

Unable to collect a PostNord MyPack Collect parcel that will be delivered to a collection point? Print, fill in and sign the attached letter of authorization. Give the letter of authorization to the person collecting your parcel. The form is currently in Finnish.

Letter of authorization to collect a parcel delivery

Home delivery parcel

Not in when your DPD parcel was delivered to your home or place of work? A member of your household or another person in the company can sign for the parcel for you.

If no one will be there, the parcel can also be delivered without anyone signing for it by using a letter of authorization. Print and fill in the letter of authorization below and send it to PostNord by email, fax or letter. Detailed instructions can be found in the letter of authorization. The form is currently in Finnish. 

You can also send a letter of authorization by sending a free-form e-mail to The e-mail should include the name and address of the recipient, the tracking number of the delivery and an indication that the letter is valid for one time only and applies only to the mentioned consignment.

Letter of authorization – delivery without anyone signing for the parcel