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PostNord MyPack Home consumer home delivery in the Nordic countries

A fast and secure door-to-door parcel service for private individuals in the Nordic countries.


Product details

PostNord MyPack Home – B2C home delivery
Service description

Delivery time

Deliveries are usually made within 1-5 business days of dispatch, and depending on the zone. The service does not include a delivery warranty.


The service includes collection. If goods are to be collected daily, regular collection can be arranged. Non-recurring pickups can be ordered by email at

Tracking of shipments

You can monitor the progress of your order using our electronic shipment tracking system Track and Trace 

Shipment delivery

PostNord MyPack Home parcels are delivered to the recipient’s home. Prior to delivery, the recipient will receive an advance notification in the form chosen in the sender’s electronic data interchange (EDI) message. The content and functionality of the pre-notification differ from country to country.


Prices are calculated per item. The price list is based on weight classes. The reference value for calculating the density is 280 kg/m3.

Dimensions and weights

Maximum weight: 35 kg

Maximum dimensions: length 175 cm length + circumference 300 cm

Minimum dimensions and weight: length 14 cm / width 9 cm / height 1.5 cm weight at least 150 g

Product terms and conditions

PostNord MyPack Home special terms and conditions and general terms and conditions

Transportdokument och elektronisk föravisering (EDI)

Transport document and advance information through electronic data interchange (EDI)
All parcels must be accompanied by a transport document. The transport document is a standardized contact card (STE or similar) that has been approved by PostNord. Advance notification of deliveries must also be sent electronically in accordance with PostNord’s EDI guidelines.

Customs documents

Parcels sent within the EU require a transport document only. Instructions on customs duty-payable deliveries to non-EU destinations can be foundhere.

Liability for damage

PSYM 2015 (In Finland, the applicable law is Act 345/1979 on road transport)

Other parcel services

Business parcels to Finland and to the rest of Europe
International postal parcels