PostNord Express Letter is the service of choice if you want to quickly send letters and other small consignments anywhere in the world, and need to be able to track your shipment. The letter may weigh up to 2 kg. If you are not in a hurry or do not need tracking, you can send your shipments with PostNord Letter instead.
PostNord Express Letter
Letters sent in the EU arrive within 2-4 days. The delivery time to other countries varies.
- Flexible – A letter can weigh up to 2 kg, which allows you to send small, thin letters as well as letters with larger contents.
- Quick – Letters sent in the EU arrive within 2-4 days.
- Safe – each shipment has a tracking feature that allows you to follow the letter all the way to the destination.
Sizes and weights for express letters
Length: Min. 14 cm and max. 38.1 cm
Width: Min. 9 cm and max. 30.5 cm
Thickness: Max. 2 cm
Weight: Max. 0.5 kg
Length: Max. 60 cm
Length + width + thickness: Max. 90 cm
Weight: Max. 2 kg
Points to remember
Address and labeling
You have to write the address clearly and in a way that can be understood in the recipient country. You should always write the ISO country code before the postcode. More information about ISO codes (opens in a new window).
Envelope and packaging
The consignment must have an envelope or other packaging that provides it with sufficient protection. An envelope or other packaging is not required if sending a rectangular card weighing at least 150 grams/square meter.
Are there any restrictions on what I can send?
You can basically send whatever you want, if it complies with the following restrictions:
- The contents of the consignment may not have a value of more than EUR 200. Gold, silver, gemstones, coins, banknotes, securities or anything else classified as a means of payment should not be sent.
- The consignment may not be classed as hazardous goods. More information about what is classed as hazardous goods is available in PostNord’s General Terms and Conditions (PDF in English).
- Are you shipping goods by air? There are rules regarding the types of goods that can be transported by air. The rules have been defined by the International Air Transport Association (PDF in English).
In the case of air transport
Pursuant to the 2010 EU Directive, shipments transported by air have to be X-rayed to comply with air safety rules. If the X-ray does not show the content, the consignment will be shipped using other modes of transport, such as rail or road. If that is not possible, it will be returned to the sender.
Sending consignments to countries outside the EU
When sending goods to countries outside the EU, you must enclose special customs documents with your shipment. More information about customs procedures outside the EU.
The Customs defines and charges the customs duty, taxes and fees that are applicable in conjunction with the import and export of goods. This involves an additional cost for you and in some cases means that your shipment is opened and checked. Consignments containing goods that are transported outside the EU also have to have a pro forma or commercial invoice sent together with the goods, in addition to transport documents. Invoice information shall be sent via email to firstname.lastname@example.org. Original invoices shall be written in English and at least three copies produced, each signed by hand. More information about customs documentation.