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Parcel service for businesses

PostNord Collection Request

PostNord Collection Request processes all parcel returns within one week. Shipments are easy to book on the Pacsoft Online service.

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Benefits with PostNord Collection Request

  • Convenient - We pick up packages all over Europe and deliver them to you or to another company.

  • Easy - You only need one service to import and return parcels, and you do not need to contact carriers in other countries.

  • Trackable - You can track the package throughout its journey on the Track and Trace service

  • Smart - With Pacsoft Online service you can order shipping and track your shipments.

For importing parcels and receiving returns from other European countries

Do you import parcels and receive returns from European countries? If so, our Collection Request service is perfect for you.

Collection Request is an additional service for PostNord Parcels. It is used when you or a third party needs to receive returns.

Booking and delivery

Book a shipment on the Pacsoft Online service.  We will collect the parcel from the sender. Our driver will bring the parcel label, so all that is necessary is to pack the goods. If you place an order before 3 p.m., the parcel will be collected from the sender on the following working day.

We will deliver the parcel within Finland in 1–2 working days, and from elsewhere in Europe in 2–7 working days.


Dimensions and weight

Maximum weight31.5 kg
Maximum length1.75 m
Maximum length + circumference300 cm

Would you like to know more?

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Related services

MyPack Home

Send parcels with a maximum weight of 35 kg to customers in a number of countries in the Nordic region and Europe.

PostNord MyPack Collect

Send parcels with a maximum weight of 20 kg to customers in the Nordic countries and other parts of Europe.