PostNord Collection RequestPostNord Collection Request processes all parcel returns within one week.
For importing parcels and receiving returns from other European countries
Do you import parcels and receive returns from European countries? If so, our Collection Request service is perfect for you.
We pick up packages all over Europe and deliver them to you or to another company.
You only need one service to import and return parcels, and you do not need to contact carriers in other countries.
You can track the package throughout its journey on the Track and Trace service.
With Online Shipping Tool service within the Customer Portal you can order shipping and track your shipments.
Collection Request is an additional service for PostNord Parcels. It is used when you or a third party needs to receive returns.
Booking and delivery
We will collect the parcel from the sender. Our driver will bring the parcel label, so all that is necessary is to pack the goods. If you place an order before 3 p.m., the parcel will be collected from the sender on the following working day.
We will deliver the parcel within Finland in 1–2 working days, and from elsewhere in Europe in 2–7 working days.
Dimensions and weight
|Maximum weight||31.5 kg|
|Maximum length||1.75 m|
|Maximum length + circumference||300 cm|
PostNord Return Drop Off
Do you offer your customers the option of returning products easily and safely? The PostNord Return Drop Off service makes it easy to return parcels.More about PostNord Return Drop Off