Brexit - Frequently asked questions
What will a “hard Brexit” mean for companies and people who send goods to or receive goods from the UK?
There is a considerable chance that the UK will leave the EU (Brexit) on October 31, 2019. If a withdrawal agreement has not been agreed by that date, all the customs regulations that apply to trade with countries outside the EU will apply straight away, in the same way as with, for example, the US and Norway.
Among others, everyone in the EU who trades with the UK will be affected. Leaving the customs union entails major changes for goods transports to and from the UK, both for customers and logistics operators.
If you send an item (including gifts) from an EU country to the UK, or other countries outside the EU, this is considered to be an export. Ordinary letters that do not contain goods are not considered to be exports.
According to the Customs Agency, companies that export outside the EU have to, for example:
- report goods in advance, with summarizing import declarations, and apply the rules for safety and protection when exporting
- report in advance the means of transport and goods at the exit point from the EU
- submit customs declarations for exports
- comply with import and export restrictions
- pay or provide guarantees for customs duties and other fees before the goods can be released for transfer into free circulation
- in some cases, to import or export certain goods, it may also be necessary to obtain permission for certain customs formalities, such as active and passive processing
- register an EORI number, if not already assigned one. Read more about EORI
More information is available at www.tulli.fi
All goods shipped (in letters, parcels and as goods) from the EU to the UK must be declared by the sender.
- Attach the invoice / pro forma invoice to the outside of the consignment.
- Send a copy of the invoice to email@example.com
- Send an electronic customs data to PostNord (If you use Pacsoft Online, the electronic data will be transferred to PostNord automatically.)
- Note: Reciever’s SMS and e-mail address must be included.
Postal deliveries: If you hand in the consignment at PostNord or a partner outlet, you also need to hand in the customs form CN22 or CN23.
Ensure that you have all the contact information (name, address, email address, phone number and VAT number) for your recipient in the UK, as well as all the necessary information for the purchase invoice (for example customs tariff, weight, description of goods and value).
More information is available at www.tulli.fi
The new customs handling will normally result in longer delivery times. If customs documents are not correct, deliveries risk being delayed even more.
PostNord is doing everything it can to ensure the smoothest possible transition for customers, whatever the outcome of the Brexit negotiations. For example, we are working with the Royal Mail and DPD, and bringing in extra staff to handle customs procedures at Arlanda, as well as at our terminals in Malmö, Örebro, Copenhagen and Kolding.
PostNord’s Pacsoft Online services provides help with producing the necessary documentation.
That of course depends on the content in the possible agreement. According to the currently valid proposed agreement (March 2019), trade will continue in the same way as now until December 31 2020, if both sides accept it.
If you have questions about PostNord’s processes and customs procedures related to Brexit, you are welcome to contact firstname.lastname@example.org (answer in 48 hours).
PostNord’s information about Brexit / customs issues in:
For additional information about preparations, visit the websites of the relevant customs authority:
- Information about Brexit from the Finnish Customs Agency – for companies, https://tulli.fi/yritysasiakkaat/brexit – and for private individuals https://tulli.fi/henkiloasiakkaat/brexit
- Information about Brexit from the Swedish Customs Agency https://www.tullverket.se/sv/foretag/framtidatullhanteringochbrexit/brexitvadinnebardetforsvenskhandel.4.1595a16515ebddfed51193d.html
- Information about Brexit from the Danish Customs Agency https://www.toldst.dk/brexit/
Information about Brexit from the EU Commission: https://ec.europa.eu/taxation_customs/uk_withdrawal_en
Customs duty must be paid on all goods shipped (in letters, parcels and as goods) from the UK.
Company: PostNord will declare the incoming shipment and charge any customs duty from the receiver. The customs duty is usually determined based on customs nomenclature and customs value.
VAT will be paid to the tax administration on consignments arriving outside the EU customs and tax area.
NOTE. The recipient is solely responsible for paying VAT to the tax administration.
Consumer:The recipient is responsible for handling the import declaration (for example, through a customs service). Customs charges customs duties on goods, taxes and charges, which are determined by the customs nomenclature, origin and customs value of the goods.
When the shipment arrives in Finland, PostNord notifies the recipient of the received shipment and the information required for handling the customs clearance. The customs clearance decision is also the customs invoice, with which the customs duties, taxes and charges can be payed. The consignee must send the customs clearance decision to PostNord, after which the shipment will be delivered to the recipient.
The recipient only has five days to pay the duty and VAT before the shipment is returned to the sender.
If the receiver no longer wants your consignment, you have the option to not pay. The parcel is then returned to the sender.
For goods shipped with DPD from the UK, the sender pays for customs handling for both export and import.
The recipient only pays for VAT and customs.
Recipients in the UK only have three days to pay customs duty and VAT, otherwise the goods are returned.