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Parcel service for contract costumers

PostNord MyPack Collect

The PostNord MyPack Collect service enables companies to send parcel deliveries to their customers to pick-up points in the Nordic countries and elsewhere in Europe.

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Benefits with PostNord MyPack Collect

  • We deliver shipments to the Nordic countries and elsewhere in Europe
  • We collect parcels from your location and deliver them to a service point located near the recipient
  • You can track the package from our customer portal or website.
  • The recipient can follow the packet through our mobile application.
Send parcels to your customers in the Nordic countries and elsewhere in Europe – we will collect the shipments from your location and deliver them to a service point

PostNord MyPack Collect is ideal for you, whether your company has an online store or if you simply want a convenient way to send parcels to your customers. We collect parcels from your location and deliver them to a pick-up point located near the recipient. We deliver shipments to the Nordic countries and elsewhere in Europe via our comprehensive distribution network, which is constantly expanding.

In the PostNord MyPack Collect service recipient receives a text message, email or notice on the PostNord app when the parcel is available for collection from the service point. Convenient for you and easy for your customers to use.

Limits on dimensions –​ Parcels sent within the Nordic countries​

Minimum dimensionsLength 14 cm, width 9 cm and height 1.5 cm
Maximum length1.5 m
Maximum length + circumference3 m
Maximum weightWithin Finland 30 kg, to other countries 20 kg.

Limits on dimensions – Parcels sent to other European countries

Minimum dimensionsLength 14 cm, width 9 cm and height 1.5 cm
Maximum length1 m
Maximum length + circumference2.5 m
Maximum weight 30 kg

Delivery time

The shipment will usually arrive at the recipient’s selected pick-up point within 2–6 business days.

Arrival notice

The recipient receives a notice by text message, email or in mobile app when the shipment is available for collection. In the Nordic countries, the arrival notice may also be sent to the recipient by letter. There is a separate charge for this service.  It is easy to follow shipments with the mobile app.

Shipments are stored at pick-up points as follows:

  • In the Nordic countries: 14 days
  • Elsewhere in Europe: 7 days
  • In parcel lockers in Finland 7 days

Any shipments that have not been collected after this period will be returned and the sender will be charged the cost of delivery.

Additional service

Cash on delivery: The recipient pays for the parcel when it is collected. The payment will be transferred to your stated bank account. Applies to PostNord MyPack Collect shipments to Finland, Sweden and Norway.

Target countries of the PostNord MyPack Collect service

Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Sweden and Spain.

Would you like to know more about PostNord MyPack Collect?

Ask for further information or an offer.

Related services

MyPack Home

Send parcels with a maximum weight of 35 kg to customers in a number of countries in the Nordic region and Europe.

PostNord Return Drop Off

It is easy for your customers to return parcels, and you can monitor the progress of returns throughout their journeys.