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Parcel service for contract customers

PostNord MyPack Home

With PostNord MyPack Home, you can send parcels weighing up to 35 kg, which are collected from you and delivered directly to the customer’s door. You have to be a contract customer to be able to use PostNord MyPack Home.

Become a contract customer
Benefits with MyPack Home
  • A straightforward service for companies that frequently send parcels.
  • The recipient can choose the most appropriate delivery option from the pre-notification.
  • You can track the package from our customer portal or website.
  • The recipient can follow the packet through our mobile application.
Your company can easily send trackable parcels to individuals in the Nordic region and the rest of Europe – from door to door

MyPack Home is a convenient door-to-door package service. The service is flexible for the recipient, who receives a pre-notification of the package and can choose the most suitable alternative delivery methods and times.

Regardless of whether you run an e-commerce operation or just want to easily send parcels sometimes, this is the service for you. We collect the parcel from you and deliver it straight to the recipient’s door. You can, of course, track the parcel the whole way to the recipient.

Easy for you and easy for your customers!

Dimensions and weights for parcels sent with MyPack Home

Maximum weightTo the Nordic countries 35 kg
Outside the Nordic countries 31,5 kg
Max. length1.75 meters
Max. length + circumference3 meters

Delivery options

With MyPack Home, the customer is able to choose the date and time of delivery, and state within which time intervals it is convenient to have the item delivered.

The recipient receives a notification via SMS or email the day before the first possible delivery time. The recipient also receives a link to a page on which delivery options can be selected.

We deliver your goods throughout the Nordic region and Europe using MyPack Home.

PostNord MyPack Home service description (pdf)
PostNord MyPack Home service description (pdf) Valid from 1st May 2019

Booking and printing out shipping documents

Pacsoft Online can be used to book pick-ups, print shipping documents and create electronic advance notifications. Reports for checking and follow-up can also be generated.

Start to send parcels with MyPack Home

MyPack Home parcels can be sent using Pacsoft Online. To use this tool, you need to be a contract customer.

Related services

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MyPack Collect

Send parcels with a maximum weight of 20 kg to customers in the Nordic countries and other parts of Europe.

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Delivery Checkout

A widget for online shops that makes it easy for customers to choose how the item they have purchased should be delivered.

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PostNord Return Drop Off

Makes it easy for your customers to return parcels weighing up to 20 kg and offers you full control of your returns.