Tools and instructions for sending

Here you will find the tools, links and instructions you need for sending, such as electronic tools, contract terms and fuel and sulfur surcharges. In addition, there are helpful tips on customs and shipping of dangerous goods.


Terms of contract and fuel and sulphur surcharge

Terms of contract

Here you will find the general terms and conditions, terms of contract for all services, delivery zones and extra fees price lists.

Fuel and sulphur surcharge

Here you will find the table of fuel and sulphur surcharge. The fuel surcharge cost is updated monthly. Sulphur surcharge is valid until further notice.


Online tools for sending

Pacsoft Online

With Pacsoft Online as our contract customer you can fill in and print out shipping documents, order a collection, get automatic electronic data interchange, print automated delivery lists through system integration and
see status information of shipments and reports.​


Track your PostNord shipment using a tracking code.

Calculate delivery time

Find out delivery time information for our parcel and pallet services to various destinations.


Integrate your business systems to Pacsoft Online.


Instructions and tips for sending

Dangerous goods

What you may and may not send via PostNord.

Customs information

Important information for sending parcels or pallets outside EU.